Support Policy
Effective Date: 08/28/2025
To delete your account, email: [email protected]
PREGAME provides support to help you use the App effectively.
How to Contact Support
Email: [email protected]
Support Hours
Monday – Friday, 8:30am to 5pm
We aim to respond within 3 business days.
Support Coverage
Technical issues with the App.
Account access problems (name, phone, email).
Reporting bugs or errors.
Limitations
We cannot guarantee immediate resolution of all issues or provide support outside of stated hours.